What happens if an agent sells a plan before completing necessary certification?

When an agent sells a plan without completing the necessary certification, they become ineligible for commission payments. This rule is in place to ensure that all agents fully understand the products they are selling, including the specific features, benefits, and compliance requirements associated with those plans. By requiring certification, the insurers protect both the agents and their clients, ensuring that consumers receive accurate information and appropriate coverage based on their needs. If an agent fails to meet the certification requirements, it undermines this process, leading to the loss of commission for any sales made during that period. This policy encourages agents to be properly trained and knowledgeable, which ultimately benefits everyone involved in the sales and enrollment process.